Order Terms

High-quality products tailored for wholesalers and distributors worldwide.

Order Terms

China Loong Computer Co., Ltd. works with international business customers to supply computers and related products, including desktop computers, laptops, mini PCs, servers, workstations, embedded and industrial computers, and wiring accessories. Our ordering process is designed to confirm product requirements, commercial terms, and delivery arrangements before an order moves forward.

1. Inquiry and Product Selection

Send us the product type, intended application, required quantity, and destination country or region. For a standard product, include the model or a product reference where available. For a customized request, provide the relevant specifications, drawings or images, dimensions, materials, color preferences, packaging requirements, and any other details that may affect the product or its use.

2. Customization and Quotation

We review your requirements and clarify any details needed to prepare a quotation. Pricing and availability depend on the selected product, configuration, customization, order quantity, packaging, and destination. Any proposed specification changes or alternatives will be discussed with you before they are included in the quotation.

3. Order Confirmation

Before confirming an order, please review the product specifications, quantity, customization details, packaging, price, delivery terms, and other agreed requirements. The order is confirmed after both parties approve the relevant order documents, such as a purchase order, pro forma invoice, or other written confirmation. Please ensure that all specifications and shipping information are accurate.

4. Payment Terms

Payment methods, payment schedule, currency, and any applicable charges are agreed for each order and stated in the applicable order documents. Payment arrangements are subject to confirmation based on the products, order details, and transaction requirements. We will confirm the applicable terms before proceeding with the order.

5. Production and Order Updates

After the order requirements and payment arrangements are confirmed, we coordinate the next steps according to the agreed order details. If production or customization is required, we will communicate about relevant specifications and progress as appropriate. Where applicable, reference images or other details may be shared for review; any required approval should be completed before the related work proceeds.

6. Packing and Delivery

Packaging is arranged according to the product, order requirements, and destination. Shipping method, shipment schedule, freight charges, and delivery terms are confirmed for each order and may depend on the destination, shipment size, and transport arrangements. We will provide the available shipment information and documents agreed for the order.

7. After-Sales Support

If you have a question or concern about an order, contact us with the order reference, product details, and a clear description of the issue. Photos or other supporting information can help us review the matter. China Loong Computer Co., Ltd. will communicate with you to assess the reported issue and discuss appropriate next steps based on the order records and circumstances.

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